How To Fix RH309 - See log: Incorrect hierarchy structure in the consistency check

SAP Error Message - Details

• Message type: E = Error

• Message class: RH - BW: Hierarchies ( basic functions )

• Message number: 309

• Message text: See log: Incorrect hierarchy structure in the consistency check

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RH309 - See log: Incorrect hierarchy structure in the consistency check ?

  The SAP error message RH309, which states "See log: Incorrect hierarchy structure in the consistency check," typically occurs in the context of SAP HR (Human Resources) or SAP Organizational Management (OM) when there is an inconsistency in the organizational structure or hierarchy data.
  Cause:
  
  Inconsistent Data: The hierarchy structure may have inconsistencies, such as missing nodes, incorrect parent-child relationships, or circular references.
  Data Corruption: There may be corruption in the data due to improper updates or changes made to the organizational structure.
  Configuration Issues: Incorrect configuration settings in the organizational management module can lead to hierarchy issues.
  Missing or Incorrect Relationships: Relationships between objects (like positions, jobs, or organizational units) may not be correctly defined.
  
  Solution:
  
  Check the Log: The first step is to check the detailed log associated with the error message. This log will provide specific information about what is causing the inconsistency.
  Run Consistency Checks: Use transaction codes like OOCU (for Organizational Units) or OOSB (for Positions) to run consistency checks and identify issues in the hierarchy.
  Correct Hierarchy Structure: Based on the findings from the log and consistency checks, correct any inconsistencies in the hierarchy. This may involve:
  
  Adding missing nodes or relationships.
  Correcting parent-child relationships.
  Removing circular references.
  
  
  Rebuild the Hierarchy: In some cases, it may be necessary to rebuild parts of the hierarchy if the inconsistencies are extensive.
  Consult Documentation: Refer to SAP documentation or notes related to organizational management for specific guidelines on resolving hierarchy issues.
  Seek Help from SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OOMR (for managing organizational units) and PPOME (for displaying and maintaining the organizational plan).
  SAP Notes: Check for any SAP Notes that may address known issues related to hierarchy structures and provide patches or solutions.
  Testing: After making changes, conduct thorough testing to ensure that the hierarchy functions correctly and that there are no further inconsistencies.
  
  By following these steps, you should be able to identify and resolve the issues causing the RH309 error in your SAP system.