How To Fix RH307 - Check the hierarchy information for basic characteristic &

SAP Error Message - Details

• Message type: E = Error

• Message class: RH - BW: Hierarchies ( basic functions )

• Message number: 307

• Message text: Check the hierarchy information for basic characteristic &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RH307 - Check the hierarchy information for basic characteristic & ?

  The SAP error message RH307, which states "Check the hierarchy information for basic characteristic &", typically occurs in the context of SAP's Human Capital Management (HCM) module, particularly when dealing with organizational management (OM) or personnel administration.
  Cause:
  This error usually arises due to issues related to the hierarchy of characteristics in the organizational structure. Some common causes include:
  
  Missing Hierarchy Data: The basic characteristic (e.g., organizational unit, job, position) may not have the necessary hierarchy data defined in the system.
  Incorrect Configuration: There may be incorrect or incomplete configuration in the organizational management settings.
  Data Inconsistencies: There could be inconsistencies in the data related to the hierarchy, such as missing relationships or incorrect assignments.
  Authorization Issues: The user may not have the necessary authorizations to view or modify the hierarchy data.
  
  Solution:
  To resolve the RH307 error, you can take the following steps:
  
  
  Check Hierarchy Data:
  
  Go to the transaction code PPOME (or PPOSE) to view the organizational structure.
  Verify that the basic characteristic in question has the correct hierarchy data and relationships defined.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SPRO transaction under the path: 
  
  Personnel Management -> Organizational Management -> Basic Settings.
  
  
  Ensure that the settings for the basic characteristics are correctly configured.
  
  
  
  Data Consistency Check:
  
  Use transaction OM10 to check for inconsistencies in the organizational structure.
  Correct any inconsistencies found in the hierarchy.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the hierarchy data.
  Check the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details related to the basic characteristic in question.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME, PPOSE, OM10, and SPRO for configuration and data checks.
  SAP Notes: Search for SAP Notes related to error RH307 in the SAP Support Portal for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups for additional insights and solutions from other users who may have encountered the same error.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the RH307 error in your SAP system.