How To Fix RFM_PSST_MSG016 - PSST is deactivated in item category; document &1 item &2 not processed

SAP Error Message - Details

• Message type: E = Error

• Message class: RFM_PSST_MSG - Message Class for PSST

• Message number: 016

• Message text: PSST is deactivated in item category; document &1 item &2 not processed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RFM_PSST_MSG016 - PSST is deactivated in item category; document &1 item &2 not processed ?

  The SAP error message RFM_PSST_MSG016 indicates that the Product Substitution (PSST) functionality is deactivated for a specific item category in the document you are trying to process. This means that the system is unable to perform product substitution for that particular item in the document.
  Cause:
  The error occurs due to the following reasons:
  
  Item Category Configuration: The item category used in the document does not have the Product Substitution feature enabled. This can happen if the item category is not configured to allow substitutions in the relevant customizing settings.
  Document Type: The document type associated with the transaction may not support product substitution for the specified item category.
  Master Data Settings: The material master or other related master data may not be set up to allow for product substitution.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings for item categories in the SAP system (Transaction code: SPRO).
  Navigate to Sales and Distribution > Sales > Sales Document > Define Item Categories.
  Find the relevant item category and check if the Product Substitution (PSST) option is activated.
  
  
  
  Adjust Document Type Settings:
  
  Ensure that the document type you are using allows for product substitution. This can also be checked in the configuration settings under Sales and Distribution > Sales > Sales Document > Define Sales Document Types.
  
  
  
  Review Material Master Data:
  
  Check the material master data for the items involved in the document. Ensure that the relevant fields for product substitution are correctly set up.
  You can do this using Transaction code MM03 to display the material master and check the relevant views.
  
  
  
  Consult with Functional Team:
  
  If you are not able to make the necessary changes, consult with your SAP functional team or a consultant who specializes in Sales and Distribution (SD) to assist with the configuration.
  
  
  
  Testing:
  
  After making the necessary changes, test the document processing again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates regarding this error message.
  Documentation: Review SAP documentation related to Product Substitution and item category configuration for more detailed guidance.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO, MM03, and others that may help in troubleshooting and configuration.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.