How To Fix REXCRDSV011 - Can not find previous signature document in a row for invoice (&1/&2/&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: REXCRDSV - Regulatory Document and Signature Validation

• Message number: 011

• Message text: Can not find previous signature document in a row for invoice (&1/&2/&3)

What causes this issue?

The system could not find a record in digital signature table
VIXCRDSVREINV for previous invoice in a row. This can be caused by gap
in in numbering, by changing of number ranges customization.

System Response

The creation of current invoice was cancelled

How to fix this error?

Check customization for digital signature, check possible gap between
last invoice number created and last index in the number range
customization for rent invoice.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message REXCRDSV011 - Can not find previous signature document in a row for invoice (&1/&2/&3) ?

  The SAP error message REXCRDSV011 indicates that the system is unable to find a previous signature document in a row for a specific invoice. This error typically occurs in the context of the SAP Document Compliance or SAP Invoice Management solutions, where electronic signatures or document approvals are required.
  Cause:
  
  Missing Previous Document: The error usually arises when the system expects to find a previous document (such as a signed invoice or approval document) that is not present in the database.
  Incorrect Document Flow: There may be an issue with the document flow, where the expected sequence of documents has not been maintained.
  Configuration Issues: There could be configuration settings in the SAP system that are not set up correctly, leading to the inability to track or find the required documents.
  Data Integrity Issues: There may be data integrity issues, such as missing entries in the database or inconsistencies in document references.
  
  Solution:
  
  Check Document Flow: Verify the document flow for the invoice in question. Ensure that all required documents have been created and are correctly linked.
  Review Configuration: Check the configuration settings related to document management and electronic signatures in your SAP system. Ensure that all necessary settings are correctly configured.
  Database Integrity Check: Perform a database integrity check to ensure that all documents are correctly stored and referenced. Look for any missing entries or inconsistencies.
  Recreate Missing Documents: If a previous signature document is genuinely missing, you may need to recreate it or obtain it from the relevant parties.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve known issues.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in tracking document flows, such as FB03 (Display Document) or MIRO (Enter Incoming Invoice).
  SAP Documentation: Review SAP documentation related to document compliance and invoice management for best practices and troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and manage the documents in question.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.