How To Fix RETJP110 - Employment insurance applied office number does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: RETJP - Error Messages for Retirement and Rehirement

• Message number: 110

• Message text: Employment insurance applied office number does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETJP110 - Employment insurance applied office number does not exist ?

  The SAP error message RETJP110, which states "Employment insurance applied office number does not exist," typically occurs in the context of payroll processing, particularly when dealing with employment insurance (EI) in countries like Canada. This error indicates that the system is unable to find a valid office number associated with the employment insurance setup for the employee in question.
  Cause:
  
  Incorrect Office Number: The office number entered in the employee's payroll data may be incorrect or not set up in the system.
  Missing Configuration: The employment insurance office number may not be configured in the system, or the relevant tables may not have the necessary entries.
  Data Entry Errors: There may be typographical errors in the employee's master data or payroll configuration.
  Country-Specific Settings: The error may arise if the country-specific settings for employment insurance are not properly maintained.
  
  Solution:
  
  Verify Office Number: Check the employee's master data (infotype 0001 or 0002) to ensure that the employment insurance office number is correctly entered.
  Check Configuration: Ensure that the employment insurance office number is configured correctly in the relevant SAP tables (e.g., T5D1A for Canada). You may need to consult with your SAP HR or payroll administrator to verify this.
  Update Master Data: If the office number is incorrect, update the employee's master data with the correct office number.
  Consult Documentation: Review SAP documentation or notes related to employment insurance setup for your specific country to ensure compliance with local regulations.
  Testing: After making changes, run a test payroll to ensure that the error no longer occurs.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to employment insurance processing. You can search for notes using the SAP Support Portal.
  Country-Specific Features: Be aware that different countries may have specific requirements for employment insurance. Ensure that your SAP system is configured according to local laws and regulations.
  User Roles: Ensure that the user making changes has the appropriate permissions to modify employee master data and payroll configurations.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or consult with an SAP HR expert for further assistance.