How To Fix RETJP023 - Enter the telephone number in T5JSI

SAP Error Message - Details

• Message type: E = Error

• Message class: RETJP - Error Messages for Retirement and Rehirement

• Message number: 023

• Message text: Enter the telephone number in T5JSI

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RETJP023 - Enter the telephone number in T5JSI ?

  The SAP error message RETJP023, which states "Enter the telephone number in T5JSI," typically occurs when a required field for a telephone number is not filled in the relevant infotype or configuration. This error is often encountered in the context of personnel administration or employee master data management.
  Cause:
  The error is triggered when the system expects a telephone number to be entered in the T5JSI table (which is related to the infotype for employee data) but finds that the field is empty. This can happen during various processes, such as data entry, data uploads, or when trying to save changes to employee records.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Access the Employee Master Data:
  
  Go to the relevant transaction code (e.g., PA30 for maintaining HR master data).
  
  
  
  Select the Employee:
  
  Enter the personnel number of the employee for whom you are trying to enter or modify data.
  
  
  
  Check the Infotype:
  
  Navigate to the infotype that requires the telephone number (often infotype 0105 for communication data).
  
  
  
  Enter the Telephone Number:
  
  Ensure that you fill in the telephone number field. Make sure to enter a valid format as required by your organization's configuration.
  
  
  
  Save Changes:
  
  After entering the required information, save the changes.
  
  
  
  Validation:
  
  If the error persists, check if there are any specific validation rules or configurations in your SAP system that might be enforcing the requirement for a telephone number.
  
  
  
  Related Information:
  
  Infotype 0105 (Communication): This infotype is commonly used to store communication details, including telephone numbers, email addresses, etc.
  T5JSI Table: This table is part of the SAP HR module and is used to store specific employee-related data, including communication details.
  User Authorizations: Ensure that you have the necessary authorizations to edit the employee master data.
  SAP Notes: Check for any relevant SAP Notes or documentation that might provide additional context or solutions for this error.
  
  If you continue to experience issues, it may be helpful to consult with your SAP HR administrator or technical support team for further assistance.