How To Fix RETAIL_ST_PLA_MSG011 - User &1 is not authorized for any stores

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_PLA_MSG - RETAIL_ST_PLA_MSG

• Message number: 011

• Message text: User &1 is not authorized for any stores

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_PLA_MSG011 - User &1 is not authorized for any stores ?

  The SAP error message RETAIL_ST_PLA_MSG011 indicates that the user specified (User &1) does not have authorization to access any stores in the SAP Retail system. This can occur in various scenarios, such as when a user tries to perform actions related to store planning or management without the necessary permissions.
  Cause:
  
  Missing Authorizations: The user does not have the required authorizations assigned to their user profile for the relevant stores.
  User Role Configuration: The roles assigned to the user may not include access to the specific stores or store groups.
  Store Assignment: The user may not be assigned to any stores in the system, which can happen if the user is new or if there have been changes in store assignments.
  Organizational Structure Changes: Changes in the organizational structure or store hierarchy may have affected the user's access rights.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU01 to check the user profile of the affected user.
  Review the roles assigned to the user and ensure that they include the necessary authorizations for the relevant stores.
  
  
  
  Assign Required Roles:
  
  If the user lacks the necessary roles, work with your SAP security team to assign the appropriate roles that include access to the required stores.
  
  
  
  Store Assignment:
  
  Verify if the user is assigned to any stores. This can be done through transaction OOSB (for store assignments) or similar transactions depending on your SAP version.
  If the user is not assigned to any stores, update their store assignments accordingly.
  
  
  
  Authorization Checks:
  
  Use transaction SU53 immediately after encountering the error to check for authorization failures. This will provide insights into which specific authorizations are missing.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or your organization’s internal guidelines regarding user roles and authorizations in the Retail module.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to access the stores they are authorized for and understand the implications of their roles.
  Audit and Review: Regularly audit user roles and authorizations to ensure compliance and proper access control.
  
  If the issue persists after following these steps, it may be necessary to engage with your SAP support team or consult with SAP directly for further assistance.