How To Fix RETAIL_ST_PLA_MSG012 - Cannot get authorized stores of user &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_PLA_MSG - RETAIL_ST_PLA_MSG

• Message number: 012

• Message text: Cannot get authorized stores of user &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_PLA_MSG012 - Cannot get authorized stores of user &1 ?

  The SAP error message RETAIL_ST_PLA_MSG012 indicates that the system is unable to retrieve the authorized stores for a specific user. This issue typically arises in the context of SAP Retail, particularly when dealing with store planning or related functionalities.
  Cause
  The error can be caused by several factors, including:
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the store data. This could be due to missing roles or permissions in the user's profile.
  
  
  User Master Data: There may be issues with the user master data, such as the user not being assigned to any stores or the store assignments being incorrect.
  
  
  Configuration Issues: There could be configuration problems in the system that prevent the retrieval of authorized stores.
  
  
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or issues with the backend services that retrieve store data.
  
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary roles and authorizations to access the store data. This can be done by checking the user's profile in the SAP system.
  Ensure that the user is assigned to the relevant stores in the user master data.
  
  
  
  Review User Master Data:
  
  Go to the user master data (transaction code SU01) and check the store assignments for the user.
  Make sure that the user is correctly assigned to the stores they need access to.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to store authorizations and ensure that they are set up correctly.
  Consult with your SAP Basis or security team to ensure that the configuration aligns with your organization's requirements.
  
  
  
  Technical Troubleshooting:
  
  If the above steps do not resolve the issue, check for any technical problems in the system. This may involve looking at system logs or consulting with your IT support team.
  Ensure that there are no connectivity issues with the database or backend services.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to this error message for additional guidance and troubleshooting steps.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and ST22 (Dump Analysis) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Groups: If applicable, ensure that the user is part of the correct user groups that have access to the required stores.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.