How To Fix RETAIL_ST_PLA_MSG009 - No printer defined for store &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RETAIL_ST_PLA_MSG - RETAIL_ST_PLA_MSG

  • Message number: 009

  • Message text: No printer defined for store &1

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message RETAIL_ST_PLA_MSG009 - No printer defined for store &1 ?

    The SAP error message RETAIL_ST_PLA_MSG009 indicates that there is no printer defined for a specific store in the SAP system. This error typically occurs in retail environments where printing receipts, labels, or other documents is necessary for store operations.

    Cause:

    The error is caused by the absence of a printer configuration for the specified store. This can happen due to several reasons:

    1. The store has not been assigned a printer in the system.
    2. The printer configuration is incomplete or incorrect.
    3. The printer may not be properly set up in the SAP system or may not be connected to the network.
    4. The store number referenced in the error message may be incorrect or not properly maintained in the system.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Store Configuration:

      • Go to the store master data in SAP and verify that the store number mentioned in the error message is correctly configured.
    2. Define Printer for the Store:

      • Navigate to the relevant configuration settings in SAP (usually under the Retail or Logistics module).
      • Assign a printer to the store by going to the store master data and ensuring that a valid printer is linked to the store.
    3. Printer Setup:

      • Ensure that the printer is correctly set up in the SAP system. This includes checking the following:
        • The printer is defined in the SAP system (transaction SPAD).
        • The printer is active and connected to the network.
        • The correct output device is assigned to the store.
    4. Test the Printer:

      • After configuration, perform a test print to ensure that the printer is functioning correctly with the store's settings.
    5. Check User Authorizations:

      • Ensure that the user trying to perform the printing has the necessary authorizations to access the printer.
    6. Consult Documentation:

      • Refer to SAP documentation or consult with your SAP Basis team for any specific configurations or troubleshooting steps related to your SAP environment.

    Related Information:

    • Transaction Codes:

      • SPAD: To manage and configure printers in SAP.
      • OISD: To maintain store master data.
    • SAP Notes and Documentation:

      • Check SAP Notes for any known issues or patches related to printer configuration in retail environments.
    • Support:

      • If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with SAP Help for further assistance.

    By following these steps, you should be able to resolve the RETAIL_ST_PLA_MSG009 error and ensure that the necessary printer is defined for the store in question.

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