How To Fix RETAIL_ST_PLA_MSG008 - Error in printing PDF: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_PLA_MSG - RETAIL_ST_PLA_MSG

• Message number: 008

• Message text: Error in printing PDF: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_PLA_MSG008 - Error in printing PDF: &1 ?

  The SAP error message RETAIL_ST_PLA_MSG008, which indicates "Error in printing PDF: &1," typically arises in the context of printing PDF documents from SAP applications, particularly in retail scenarios. The error message may be accompanied by a specific error code or message that provides more details about the issue.
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not support PDF printing.
  Missing PDF Renderer: The necessary PDF rendering software or libraries may not be installed or configured properly on the SAP server.
  Network Issues: There may be network connectivity problems between the SAP system and the printer.
  Insufficient Authorizations: The user may not have the necessary authorizations to print documents.
  Document Size or Format Issues: The document being printed may be too large or in a format that the printer cannot handle.
  Temporary System Issues: There may be temporary issues with the SAP system or the print server.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Ensure that the printer is correctly configured in the SAP system (transaction SPAD).
  Verify that the printer supports PDF printing.
  
  
  
  Install PDF Renderer:
  
  Ensure that the necessary PDF rendering software is installed on the SAP server. This may include checking for updates or patches.
  
  
  
  Network Connectivity:
  
  Check the network connection between the SAP system and the printer. Ensure that the printer is reachable from the SAP server.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to print documents. This can be checked in the user profile settings.
  
  
  
  Document Size and Format:
  
  Check the size and format of the document being printed. If it is too large, consider reducing the size or splitting the document into smaller parts.
  
  
  
  Check SAP Notes:
  
  Look for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error. SAP frequently updates its documentation with solutions for known issues.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SPAD (Spool Administration), SM21 (System Log), SU01 (User Maintenance).
  SAP Notes: Search for specific SAP Notes related to PDF printing issues in the SAP Support Portal.
  Documentation: Review SAP documentation related to printing and spool management for additional troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the issue causing the RETAIL_ST_PLA_MSG008 error in SAP.