How To Fix RETAIL_ST_ODATA302 - Print job is already open. Reuse this print job or create a new one.

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_ODATA - Messages for use in Fiori Retail Store Applications

• Message number: 302

• Message text: Print job is already open. Reuse this print job or create a new one.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_ODATA302 - Print job is already open. Reuse this print job or create a new one. ?

  The SAP error message "RETAIL_ST_ODATA302: Print job is already open. Reuse this print job or create a new one" typically occurs in the context of printing documents or reports in SAP Retail or similar environments. This error indicates that there is an attempt to create a new print job while a previous print job is still open or has not been completed.
  Cause:
  
  Open Print Job: The most common cause is that a print job was initiated but not completed or closed properly. This could happen due to various reasons, such as a printer issue, user interruption, or a system error.
  Session Management: If multiple sessions or transactions are being handled simultaneously, it may lead to conflicts where the system thinks a print job is still active.
  System Configuration: There may be configuration settings in the SAP system that affect how print jobs are managed, leading to this error.
  
  Solution:
  
  
  Check Active Print Jobs: 
  
  Go to the transaction code SP01 (Output Controller) to check for any active print jobs. If you find an open print job that is not needed, you can delete or complete it.
  
  
  
  Reuse Print Job: 
  
  If the print job is still relevant, you can choose to reuse the existing print job instead of creating a new one. This can often be done through the print dialog options.
  
  
  
  Restart the Print Process: 
  
  If the print job is stuck, you may need to cancel it and restart the print process. Ensure that the printer is ready and that there are no issues with the printer itself.
  
  
  
  Check User Sessions: 
  
  Ensure that there are no multiple sessions trying to print the same document. Close any unnecessary sessions.
  
  
  
  System Configuration Review: 
  
  If the issue persists, it may be necessary to review the system configuration related to print management. Consult with your SAP Basis or technical team to ensure that the print settings are correctly configured.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SP01 for monitoring print jobs and SP02 for managing output requests.
  Printer Configuration: Ensure that the printer settings in SAP are correctly configured and that the printer is operational.
  User Permissions: Verify that the user has the necessary permissions to create and manage print jobs in the SAP system.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to resolve the "RETAIL_ST_ODATA302" error and successfully manage your print jobs in SAP.