How To Fix RETAIL_ST_ODATA300 - Print job is already closed. Create a new print job.

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_ODATA - Messages for use in Fiori Retail Store Applications

• Message number: 300

• Message text: Print job is already closed. Create a new print job.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_ODATA300 - Print job is already closed. Create a new print job. ?

  The SAP error message "RETAIL_ST_ODATA300 Print job is already closed. Create a new print job." typically occurs in the context of SAP Retail or SAP S/4HANA when dealing with print jobs, particularly in scenarios involving OData services for printing documents such as labels, receipts, or other outputs.
  Cause:
  
  Closed Print Job: The error indicates that the print job you are trying to access or modify has already been closed. This can happen if the print job was completed, canceled, or if there was an issue during the printing process that caused it to close unexpectedly.
  Session Timeout: If the session has timed out or if there was a disconnection during the printing process, the print job may be marked as closed.
  Concurrency Issues: If multiple processes are trying to access or modify the same print job simultaneously, it may lead to this error.
  System Configuration: There may be configuration issues in the SAP system related to print job management or OData service settings.
  
  Solution:
  
  Create a New Print Job: The immediate solution is to create a new print job instead of trying to access the closed one. This can usually be done through the application interface or by calling the appropriate OData service.
  Check Print Job Status: If you have access to the SAP backend, you can check the status of the print job using transaction codes like SP01 (Spool Request) to see if the job is indeed closed and to gather more information.
  Review Logs: Check the application logs or system logs for any additional error messages or warnings that might provide more context about why the print job was closed.
  Session Management: Ensure that your session is active and that you are not experiencing connectivity issues. If necessary, log out and log back into the system.
  Configuration Review: If this issue occurs frequently, it may be worth reviewing the configuration settings related to print job management in your SAP system. Consult with your SAP Basis or technical team to ensure everything is set up correctly.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP you are using for any known issues or patches that may address this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  OData Services: Familiarize yourself with the OData services being used for printing, as there may be specific parameters or configurations that need to be adjusted.
  User Training: Ensure that users are trained on the correct procedures for creating and managing print jobs to minimize the occurrence of this error.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your SAP support team for further investigation.