How To Fix RETAIL_ST_ODATA301 - Print job is not opened. Open a print job to start printing.

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_ODATA - Messages for use in Fiori Retail Store Applications

• Message number: 301

• Message text: Print job is not opened. Open a print job to start printing.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_ODATA301 - Print job is not opened. Open a print job to start printing. ?

  The SAP error message "RETAIL_ST_ODATA301: Print job is not opened. Open a print job to start printing." typically occurs in the context of SAP Retail or SAP S/4HANA when there is an attempt to print a document (like a receipt, label, or report) without an active print job being established. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  No Print Job Established: The system requires an active print job to send print requests. If the print job is not opened or initialized, this error will occur.
  Configuration Issues: There may be issues with the printer configuration in SAP, such as incorrect printer settings or missing printer definitions.
  Network Issues: If the printer is networked, connectivity issues may prevent the print job from being established.
  User Authorization: The user may not have the necessary permissions to create or access print jobs.
  OData Service Issues: If the printing is being triggered via an OData service, there may be issues with the service itself or the data being sent.
  
  Solutions:
  
  Open a Print Job: Ensure that a print job is opened before attempting to print. This can usually be done through the application interface where the print function is initiated.
  Check Printer Configuration:
  
  Go to the SAP transaction SPAD (Spool Administration) to check the printer settings.
  Ensure that the printer is correctly configured and available.
  Verify that the printer is set as the default printer if necessary.
  
  
  Test Printer Connectivity: Ensure that the printer is online and accessible from the SAP system. You can do this by printing a test page from the operating system or checking the printer's status.
  Review User Authorizations: Check if the user has the necessary authorizations to create and manage print jobs. This can be done through transaction SU01 (User Maintenance).
  Check OData Service: If the printing is initiated through an OData service, ensure that the service is functioning correctly. You can test the service using tools like Postman or the SAP Gateway Client.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to printing in your version of SAP.
  Documentation: Review the SAP documentation for your specific version (e.g., SAP S/4HANA, SAP Retail) for any known issues or configuration guidelines related to printing.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.