How To Fix RETAIL_ST_ODATA018 - A technical error occurred reading storage locations in database

SAP Error Message - Details

• Message type: E = Error

• Message class: RETAIL_ST_ODATA - Messages for use in Fiori Retail Store Applications

• Message number: 018

• Message text: A technical error occurred reading storage locations in database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RETAIL_ST_ODATA018 - A technical error occurred reading storage locations in database ?

  The SAP error message RETAIL_ST_ODATA018 indicates that there was a technical error while trying to read storage locations from the database. This error can occur in various scenarios, particularly when working with OData services in SAP Retail or other related applications.
  Possible Causes:
  
  Database Connectivity Issues: There may be a problem with the connection to the database, such as network issues or database server downtime.
  Authorization Issues: The user may not have the necessary permissions to access the storage location data.
  Data Integrity Issues: There could be inconsistencies or corruption in the database that prevent the retrieval of storage location data.
  OData Service Configuration: The OData service may not be properly configured or activated, leading to errors when trying to access data.
  System Performance: High load on the system or database can lead to timeouts or failures in data retrieval.
  Incorrect Query Parameters: The parameters used in the OData query may be incorrect or malformed.
  
  Solutions:
  
  
  Check Database Connectivity:
  
  Ensure that the database server is up and running.
  Verify network connectivity between the application server and the database server.
  
  
  
  Review User Authorizations:
  
  Check if the user has the necessary authorizations to access the storage location data.
  Use transaction codes like SU53 to analyze authorization issues.
  
  
  
  Data Integrity Check:
  
  Run database consistency checks to identify and resolve any data integrity issues.
  Use transaction codes like SE14 to check and repair database tables if necessary.
  
  
  
  OData Service Configuration:
  
  Ensure that the OData service is correctly configured and activated in the SAP Gateway.
  Use transaction code /IWFND/MAINT_SERVICE to check the status of the OData service.
  
  
  
  Monitor System Performance:
  
  Check system performance metrics to identify any bottlenecks.
  Consider optimizing database queries or increasing system resources if necessary.
  
  
  
  Validate Query Parameters:
  
  Review the OData query parameters being used to ensure they are correct and valid.
  Test the OData service using tools like Postman or the SAP Gateway Client to isolate the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Logs and Traces: Review application logs and traces (e.g., ST22 for dumps, SM21 for system logs) for more detailed error messages that can provide additional context.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further investigation.