How To Fix REFX_CN062 - Workflow approval level must be greater than 0

SAP Error Message - Details

• Message type: E = Error

• Message class: REFX_CN - Messages for China Localization Function

• Message number: 062

• Message text: Workflow approval level must be greater than 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message REFX_CN062 - Workflow approval level must be greater than 0 ?

  The SAP error message REFX_CN062, which states "Workflow approval level must be greater than 0," typically occurs in the context of SAP Real Estate Management (RE-FX) when there is an issue with the workflow configuration for approval processes. This error indicates that the system expects a valid approval level to be set, but it has not been configured correctly.
  Cause:
  
  Missing Approval Level: The approval level for the workflow is not set or is set to zero. This can happen if the workflow configuration is incomplete or if the relevant settings have not been maintained.
  Incorrect Workflow Configuration: The workflow settings in the system may not be properly defined, leading to the system not recognizing a valid approval level.
  Custom Development Issues: If there are custom workflows or enhancements, they may not be correctly implemented, leading to this error.
  
  Solution:
  
  
  Check Workflow Configuration:
  
  Navigate to the workflow configuration settings in SAP.
  Ensure that the approval levels are defined correctly and that at least one approval level is set to a value greater than zero.
  
  
  
  Maintain Approval Levels:
  
  Go to the relevant transaction (e.g., SPRO) to maintain the workflow settings.
  Under the Real Estate Management section, check the settings for workflow approval levels and ensure they are properly configured.
  
  
  
  Review Custom Workflows:
  
  If you are using custom workflows, review the implementation to ensure that they are correctly set up to handle approval levels.
  Check for any recent changes or updates that might have affected the workflow configuration.
  
  
  
  Testing:
  
  After making the necessary changes, test the workflow to ensure that the error no longer occurs and that the approval process functions as expected.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring workflows in RE-FX.
  
  
  
  Seek Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SWDD (Workflow Builder), and SWI1 (Work Item Selection) for managing workflows.
  SAP Notes: Check for any SAP Notes related to RE-FX workflows that might provide additional insights or solutions for this error.
  User Roles and Authorizations: Ensure that the user attempting to initiate the workflow has the necessary authorizations to do so, as this can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to resolve the REFX_CN062 error and ensure that your workflow approval levels are correctly configured.