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Message type: E = Error
Message class: REEXFI - Messages for Interface to FI
Message number: 321
Message text: SEPA mandate &1 is not valid on date &2
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
INCLUDE RECA_CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX
Error message extract from SAP system. Copyright SAP SE.
REEXFI321
- SEPA mandate &1 is not valid on date &2 ?The SAP error message REEXFI321 indicates that a SEPA mandate (Single Euro Payments Area mandate) is not valid on a specific date. This error typically arises in the context of payment processing within the SAP system, particularly when dealing with direct debits or credit transfers that require a valid mandate.
Cause:
- Invalid Mandate: The SEPA mandate referenced in the error message is either expired or not yet valid on the specified date.
- Incorrect Date: The date being checked may not align with the validity period of the mandate.
- Mandate Not Active: The mandate may not be activated or may have been deactivated in the system.
- Data Entry Errors: There may be errors in the data entry of the mandate details, such as incorrect mandate ID or customer information.
Solution:
- Check Mandate Validity: Verify the validity period of the SEPA mandate in the SAP system. Ensure that the mandate is active and that the date in question falls within the valid range.
- Update Mandate: If the mandate is expired, you may need to create a new mandate or update the existing one to extend its validity.
- Correct Date: Ensure that the date being used for the payment processing is correct and corresponds to the expected transaction date.
- Review Mandate Status: Check the status of the mandate in the system to ensure it is marked as active and valid.
- Consult Documentation: Refer to SAP documentation or guidelines for managing SEPA mandates to ensure compliance with the required processes.
Related Information:
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP financial processes.
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