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Message type: E = Error
Message class: REEXFI - Messages for Interface to FI
Message number: 316
Message text: SEPA mandate &1 with status &2 can no longer be used
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
INCLUDE RECA_CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX
Error message extract from SAP system. Copyright SAP SE.
REEXFI316
- SEPA mandate &1 with status &2 can no longer be used ?The SAP error message REEXFI316 indicates that a SEPA mandate (Single Euro Payments Area mandate) cannot be used due to its status. This error typically arises in the context of payment processing within the SAP system, particularly when dealing with direct debits or credit transfers that rely on SEPA mandates.
Cause:
The error message REEXFI316 is triggered when the SEPA mandate referenced in a transaction has a status that makes it invalid for use. Common statuses that can lead to this error include:
- Expired Mandate: The mandate has a validity period that has expired.
- Revoked Mandate: The mandate has been revoked by the debtor.
- Inactive Mandate: The mandate is not active or has been deactivated in the system.
- Incorrect Status: The mandate may be in a status that does not allow it to be used for transactions (e.g., pending approval).
Solution:
To resolve this error, you can take the following steps:
Check Mandate Status: Verify the status of the SEPA mandate in the SAP system. You can do this by navigating to the relevant transaction or using the appropriate report to view mandate details.
Update Mandate: If the mandate is expired or inactive, you may need to update it. This could involve:
- Renewing the mandate if it has expired.
- Reactivating the mandate if it has been deactivated.
- Ensuring that the mandate is properly set up and approved.
Create a New Mandate: If the existing mandate cannot be used due to its status, consider creating a new SEPA mandate for the debtor.
Consult Documentation: Refer to SAP documentation or your organization's guidelines on managing SEPA mandates for specific procedures and requirements.
Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
Related Information:
F110
for automatic payment transactions.By following these steps, you should be able to address the REEXFI316 error and ensure that your SEPA mandates are correctly managed within the SAP system.
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