How To Fix RECARS029 - Reminder category is missing for &1/&2, rule &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RECARS - Reminders

  • Message number: 029

  • Message text: Reminder category is missing for &1/&2, rule &3

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  • The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    Object explained sufficiently by short text

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message RECARS029 - Reminder category is missing for &1/&2, rule &3 ?

    The SAP error message RECARS029 indicates that a reminder category is missing for a specific combination of parameters, typically related to accounts receivable or accounts payable processes. The message format usually includes placeholders like &1, &2, and &3, which represent specific values such as customer/vendor numbers and the rule number.

    Cause:

    The error occurs when the system is trying to process a reminder (or dunning) for a customer or vendor, but it cannot find the appropriate reminder category defined in the system for the specified parameters. This can happen due to:

    1. Missing Configuration: The reminder category has not been set up in the system for the specified customer/vendor or for the specific dunning rule.
    2. Incorrect Data Entry: The customer/vendor master data may not have the correct reminder category assigned.
    3. Dunning Procedure Issues: The dunning procedure may not be correctly configured to include the necessary reminder categories.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Reminder Category Configuration:

      • Go to the configuration settings for dunning in SAP (Transaction code: OBD2).
      • Verify that the reminder category is defined for the specified dunning procedure and rule.
    2. Assign Reminder Category:

      • If the reminder category is missing, you will need to create it or assign an existing one to the relevant dunning procedure.
      • Ensure that the reminder category is linked to the correct customer/vendor accounts.
    3. Review Customer/Vendor Master Data:

      • Check the master data for the customer or vendor in question (Transaction codes: FD03 for customers, FK03 for vendors).
      • Ensure that the reminder category is correctly assigned in the master data.
    4. Test the Dunning Process:

      • After making the necessary changes, run the dunning process again to see if the error persists.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for detailed guidance on configuring reminder categories and dunning procedures.

    Related Information:

    • Dunning Procedures: These are defined in the SAP system to manage overdue payments and can include various reminder categories.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OBD2 (Dunning Configuration), FD03 (Display Customer), and FK03 (Display Vendor).
    • SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in accounts receivable/payable processes.

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