How To Fix RE247 - Document item &1 &2 is currently locked by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: RE - Earmarked funds

• Message number: 247

• Message text: Document item &1 &2 is currently locked by user &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RE247 - Document item &1 &2 is currently locked by user &3 ?

  The SAP error message RE247 indicates that a document item is currently locked by another user. This typically occurs in the context of document processing in SAP, such as when working with financial documents, purchase orders, or other transactional data.
  Cause:
  The error occurs when:
  
  A user is trying to access or modify a document item that is already being edited or processed by another user.
  The document is in a state that requires exclusive access, and another user has it locked for editing.
  The system may have a temporary lock due to a previous transaction that did not complete properly.
  
  Solution:
  To resolve the RE247 error, you can take the following steps:
  
  
  Identify the Locking User: The error message provides the user ID of the person who currently has the document locked. You can reach out to that user to coordinate access.
  
  
  Wait for Release: If the locking user is actively working on the document, you may need to wait until they finish their work and release the lock.
  
  
  Check Lock Entries: You can check the lock entries in SAP using transaction code SM12. This will allow you to see which users have locks on which documents. You can also see if the lock is still valid or if it can be removed.
  
  
  Delete Locks (if necessary): If you determine that the lock is no longer valid (for example, if the user has logged off or the session has crashed), you can delete the lock entry using transaction SM12. However, be cautious with this approach, as it may lead to data inconsistencies if the other user is still working on the document.
  
  
  Review System Logs: If the issue persists, check the system logs for any related errors or warnings that might indicate a deeper issue with the document processing.
  
  
  Consult with IT Support: If you are unable to resolve the issue, it may be necessary to consult with your IT support team or SAP Basis team for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SU01: To check user details and status.
  
  
  
  Documentation: Refer to SAP Help documentation for more details on document locking mechanisms and best practices for managing concurrent access.
  
  
  User Training: Ensure that users are trained on how to properly close documents and sessions to minimize locking issues.
  
  
  By following these steps, you should be able to address the RE247 error and regain access to the locked document item.