How To Fix RDSV_SD_XX809 - Canceled or cancellation invoice cannot be used as reference document

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_SD_XX - Regulatory Document and Signature Validation in SD

• Message number: 809

• Message text: Canceled or cancellation invoice cannot be used as reference document

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_SD_XX809 - Canceled or cancellation invoice cannot be used as reference document ?

  The SAP error message RDSV_SD_XX809 indicates that a canceled invoice or a cancellation invoice is being used as a reference document in a transaction where it is not allowed. This typically occurs in the context of sales and distribution (SD) processes, where certain documents are expected to be valid and active for reference.
  Cause:
  
  Reference Document Status: The error arises when a user attempts to use a canceled invoice (or a cancellation invoice) as a reference for creating a new document, such as a credit memo or another invoice. Canceled documents are not valid for reference in most scenarios.
  Document Flow: In SAP, the document flow is crucial, and using a canceled document disrupts the integrity of the flow.
  Configuration Issues: There may be specific configurations in the system that restrict the use of certain document types as references.
  
  Solution:
  
  Use Valid Documents: Ensure that you are using an active and valid document as a reference. Check the status of the invoice you are trying to reference and confirm that it is not canceled.
  Review Document Flow: If you need to create a new document based on a previous transaction, ensure that you are referencing the correct document in the flow.
  Check Configuration: If you believe the reference should be allowed, consult with your SAP configuration team to review the settings related to document types and their allowed references.
  Error Handling: If you encounter this error frequently, consider implementing error handling procedures or user training to prevent the use of canceled documents in future transactions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that address specific error messages and provide guidance on resolution.
  Documentation: Review SAP documentation related to sales and distribution processes, particularly around document management and the lifecycle of invoices.
  User Training: Ensure that users are trained on the proper handling of invoices and the importance of document status in SAP.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.