How To Fix RDSV_SD_XX025 - Switching digital signature generation back on is not legally permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_SD_XX - Regulatory Document and Signature Validation in SD

• Message number: 025

• Message text: Switching digital signature generation back on is not legally permitted

What causes this issue?

You have switched digital signature generation back on for a number
range interval or a company code. Previously, digital signature
generation had been switched on and then switched off for this number
range interval or company code.
If digital signatures were created for this number range interval or
company code while it was switched on, the following applies:
It was not legally permitted to switch off digital signature generation.
The law states that you must not stop digitally signing documents that
use this number range interval.
If you switch digital signature generation back on, this may lead to
inconsistencies in the database and a gap in digital signatures for this
number range interval (that is, some documents that use the number range
interval will not have digital signatures).
SAP is not responsible for the impact of stopping digital signature
generation.
<ZU>Note:</>
The system detects the deactivation of a company code as switch off
(deletion from the digital signature customizing as relevant). The
switch back on for this company code is legally prohibited.

System Response

If you do not reverse the change, the user will be able to post
documents with this document type, but the documents will not have
digital signatures. This is not legally compliant. It is not possible to
create digital signatures retroactively.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

You have the following options:
If digital signature generation had already started for this number
range interval and documents were posted while digital signature
generation was switched off, reverse the change (that is, switch digital
signature generation off again).
Create a new number range interval for which digital signature
generation is switched on. Note that to avoid inconsistencies in the
database, you must use a different combination of leading document type
and series.
If no documents were posted for this number range interval while digital
signature generation was switched off, you can leave it switched on.
It is not possible to activate a company code again if it was
deactivated to generate digital signatures. You must create and use a
new company code.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_SD_XX025 - Switching digital signature generation back on is not legally permitted ?

  The SAP error message RDSV_SD_XX025 indicates that there is an issue related to the digital signature generation in the context of SAP's Document Compliance or similar functionalities. This error typically arises when the system is configured to not allow the generation of digital signatures due to legal or compliance reasons.
  Cause:
  
  Legal Restrictions: The system may be configured to comply with specific legal requirements that prohibit the generation of digital signatures in certain scenarios.
  Configuration Settings: The settings in the SAP system may have been adjusted to disable digital signature generation, either globally or for specific document types.
  User Permissions: The user attempting to perform the action may not have the necessary permissions to enable digital signature generation.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings related to digital signatures in your SAP system. This can typically be found in the Document Compliance settings or the relevant configuration area for digital signatures.
  
  Navigate to the relevant configuration transaction (e.g., SPRO) and check the settings under the appropriate module (e.g., Document Compliance).
  Ensure that the settings allow for digital signature generation where legally permissible.
  
  
  
  Legal Compliance Review: Consult with your legal or compliance team to understand the implications of enabling digital signatures. If it is legally permissible, you may need to adjust the configuration accordingly.
  
  
  User Authorization: Ensure that the user has the necessary authorizations to perform actions related to digital signatures. This may involve checking user roles and permissions in the SAP system.
  
  
  SAP Notes and Documentation: Check for any relevant SAP Notes or documentation that may provide additional context or updates regarding this error message. SAP frequently releases updates and patches that may address specific issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide insights based on the specific version of SAP you are using and any known issues.
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to digital signatures and document compliance for best practices and guidelines.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  Training and Awareness: Ensure that users involved in document processing are trained on the legal implications and technical aspects of digital signatures within the SAP environment.
  
  By following these steps, you should be able to address the error message RDSV_SD_XX025 effectively.