How To Fix RDSV_OUTPUT_SD_XX013 - Cannot print billing document &1; data for customer &2 is unreadable

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_OUTPUT_SD_XX - Output of validated and signed SD documents

• Message number: 013

• Message text: Cannot print billing document &1; data for customer &2 is unreadable

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_OUTPUT_SD_XX013 - Cannot print billing document &1; data for customer &2 is unreadable ?

  The SAP error message RDSV_OUTPUT_SD_XX013 indicates that there is an issue with printing a billing document due to unreadable data for a specific customer. This error typically arises in the context of output processing in the Sales and Distribution (SD) module of SAP.
  
  Cause:
  
  Data Corruption: The customer master data may be corrupted or incomplete, leading to unreadable fields.
  Output Configuration: The output type for the billing document may not be correctly configured, or the associated forms may be missing or incorrectly set up.
  Authorization Issues: The user may not have the necessary authorizations to access the customer data.
  Missing or Incorrect Data: Required fields in the customer master data (like address, communication details, etc.) may be missing or incorrectly filled.
  Technical Issues: There could be issues with the underlying database or the SAP system itself, such as inconsistencies in the data.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to transaction XD03 (Display Customer) or VD03 (Display Customer - Sales