How To Fix RDSV_OUTPUT_SD_XX014 - Billing document &1 cannot be printed; customer &2 not found

RDSV_OUTPUT_SD_XX014 - Overview

• Message type: E = Error

• Message class: RDSV_OUTPUT_SD_XX - Output of validated and signed SD documents

• Message number: 014

• Message text: Billing document &1 cannot be printed; customer &2 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_OUTPUT_SD_XX014 - Billing document &1 cannot be printed; customer &2 not found ?

  The SAP error message RDSV_OUTPUT_SD_XX014 indicates that there is an issue with printing a billing document due to the customer not being found in the system. This error typically arises in the context of output processing in the Sales and Distribution (SD) module of SAP.
  
  Cause:
  
  Customer Master Data Missing: The customer specified in the billing document may not exist in the system. This could be due to the customer not being created or being deleted.
  Incorrect Customer Number: The customer number referenced in the billing document may be incorrect or may not match the expected format.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in the customer master data.
  Output 
  Configuration Issues: The output type configuration for billing documents may not be set up correctly, leading to issues in finding the customer data.
  
  
  Solution:
  
  
  Verify Customer Master Data:
  
  Check if the customer exists in the system by using transaction code