How To Fix RDSV_OUTPUT_SD_XX011 - Cannot print billing document &1; empty original document number

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_OUTPUT_SD_XX - Output of validated and signed SD documents

• Message number: 011

• Message text: Cannot print billing document &1; empty original document number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_OUTPUT_SD_XX011 - Cannot print billing document &1; empty original document number ?

  The SAP error message RDSV_OUTPUT_SD_XX011 indicates that there is an issue with printing a billing document due to an empty original document number. This typically occurs in the context of output processing in the Sales and Distribution (SD) module when trying to print or generate output for a billing document.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Document Number: The billing document does not have a valid original document number associated with it. This can happen if the document was not created correctly or if there was an issue during the document processing.
  Output Configuration Issues: The output type configuration may not be set up correctly, leading to the system not being able to find the original document number.
  Data Inconsistencies: There may be inconsistencies in the database or issues with the document status that prevent the system from retrieving the original document number.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Document Status:
  
  Verify the status of the billing document in question. Ensure that it has been created successfully and is in a status that allows for printing.
  
  
  
  Review Output Configuration:
  
  Go to the output determination settings for billing documents (Transaction code: NACE).
  Check the output type configuration to ensure that it is correctly set up to retrieve the original document number.
  
  
  
  Check for Missing Data:
  
  Use transaction VF03 to display the billing document and check if the original document number is populated.
  If it is missing, investigate the document creation process to identify why the original document number was not assigned.
  
  
  
  Reprocess the Document:
  
  If the document is in an inconsistent state, you may need to reprocess it. This could involve reversing the document and recreating it or adjusting the document in the system.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant document information.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  VF03 - Display Billing Document
  NACE - Output Determination
  
  
  Output Types: Familiarize yourself with the output types used for billing documents and their configurations.
  SAP Documentation: Review SAP documentation related to output processing in SD for more detailed guidance on troubleshooting output issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message RDSV_OUTPUT_SD_XX011.