How To Fix RDSV_GEN_XX701 - Digital signature cannot be created

RDSV_GEN_XX701 - Overview

• Message type: E = Error

• Message class: RDSV_GEN_XX - Regulatory Document and Signature Validation

• Message number: 701

• Message text: Digital signature cannot be created

What causes this issue?

An error occurred during the checks for creating the digital signature.
Data to create the digital signature or to validate the process to sign
are not available.

System Response

The digital signature cannot be generated since it was invalid. The
current document cannot not be posted.

How to fix this error?

Make a note of the procedure that leads to this error and contact SAP
development support.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_GEN_XX701 - Digital signature cannot be created ?

  The SAP error message RDSV_GEN_XX701 indicates that a digital signature cannot be created. This error typically arises in the context of electronic documents or transactions that require digital signatures for validation and security purposes. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing or Invalid Digital Certificate: The user may not have a valid digital certificate installed in their SAP system or the certificate may have expired.
  
  Configuration Issues: The system may not be properly configured to handle digital signatures, including missing settings in the SAP system or the underlying infrastructure.
  Authorization Issues: The user may not have the necessary authorizations to create a digital signature.
  Technical Issues: There may be underlying technical issues, such as problems with the cryptographic libraries or the communication between the SAP system and the certificate authority.
  
  Solutions:
  
  
  Check Digital Certificate:
  
  Ensure that the user has a valid digital certificate installed.
  Verify that the certificate is not expired