How To Fix RDSV_FI_XX812 - Document address information for the payer partner role is incomplete

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_FI_XX - Regulatory Document and Signature Validation in FI

• Message number: 812

• Message text: Document address information for the payer partner role is incomplete

What causes this issue?

You tried to create an invoice for a one-time customer without
assigning name and address information.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You must enter the following information for the one-time customer in
the payer role:
- Name information
and
- PO-Box or Street Address

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_FI_XX812 - Document address information for the payer partner role is incomplete ?

  The SAP error message RDSV_FI_XX812, which indicates that "Document address information for the payer partner role is incomplete," typically arises in the context of financial documents, such as invoices or payment requests, where the system requires complete address information for the payer.
  Cause:
  The error is usually caused by one or more of the following issues:
  
  
  Incomplete Master Data: The master data for the payer (customer/vendor) may be missing essential address details, such as street, city, postal code, or country.
  
  
  Partner Role Configuration: The configuration for the partner role (payer) may not be set up correctly, leading to missing address information.
  
  
  Data Transfer Issues: If the data is being transferred from another system or module, there may be issues with the data mapping or transfer process that result in incomplete address information.
  
  
  Document Type Settings: Certain document types may have specific requirements for address information that are not being met.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Master Data:
  
  Go to the master data record of the payer (customer/vendor) in the relevant transaction (e.g., XD03 for customers or XK03 for vendors).
  Ensure that all required address fields are filled out completely. Pay special attention to the fields related to the payer partner role.
  
  
  
  Review Partner Role Configuration:
  
  Check the configuration settings for partner roles in the relevant customizing transaction (e.g., SPRO).
  Ensure that the payer role is correctly defined and that all necessary address fields are marked as required.
  
  
  
  Validate Document Type Settings:
  
  Review the settings for the document type you are working with to ensure that it aligns with the requirements for address information.
  Make adjustments if necessary to ensure that the document type can accept the address information provided.
  
  
  
  Data Transfer Validation:
  
  If the data is being imported or transferred from another system, validate the data mapping and ensure that all required fields are being populated correctly.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, SAP releases notes that address known issues or provide additional guidance.
  Documentation: Refer to SAP documentation for detailed information on partner roles and address management.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By ensuring that all required address information for the payer is complete and correctly configured, you should be able to resolve the error message RDSV_FI_XX812.