How To Fix RDSV_FI_XX731 - Digital signature is not active for interval (&1,&2,&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_FI_XX - Regulatory Document and Signature Validation in FI

• Message number: 731

• Message text: Digital signature is not active for interval (&1,&2,&3)

What causes this issue?

You have posted a document that requires a digital signature, but
digital signature generation is not activated in the <ZK>Assign Digital
Signature Attributes to Number Ranges </>customizing view for the
corresponding number range interval.
Digital signature generation must be activated for documents that are
posted in the country of the company code that you use. If digital
signature generation has already started for a particular number range
interval, all documents that use the number range interval must have a
digital signature.

System Response

The system prevents postings that can cause an invalid tax reporting.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

You have the following options:
If no documents were posted for this number range interval while digital
signature generation was switched off, you can switch it back on again
and continue to use the number range interval.
If documents were posted while digital signature generation was switched
off and there are therefore documents without digital signatures for
this number range interval, you can no longer use the number range
interval.
Create a new number range interval for the relevant company code and
fiscal year and switch on digital signature generation. To avoid
inconsistencies in the legal tax reporting, the system uses a different
series value from the new number range interval.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_FI_XX731 - Digital signature is not active for interval (&1,&2,&3) ?

  The SAP error message RDSV_FI_XX731, which states "Digital signature is not active for interval (&1,&2,&3)," typically occurs in the context of financial document processing, particularly when dealing with digital signatures in SAP systems. This error indicates that the digital signature functionality is not enabled for the specified interval of documents or transactions.
  Cause:
  
  Digital Signature Not Configured: The digital signature feature may not be configured or activated in the SAP system for the specified document types or intervals.
  Incorrect Document Interval: The specified interval may not be valid or may not correspond to any active digital signature settings.
  Authorization Issues: The user may not have the necessary authorizations to access or use the digital signature functionality.
  System Settings: There may be system settings or parameters that need to be adjusted to enable digital signatures for the specified interval.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP configuration settings for digital signatures (transaction code SPRO).
  Navigate to the relevant section for financial documents and ensure that digital signatures are activated for the required document types and intervals.
  
  
  
  Verify Document Intervals:
  
  Ensure that the intervals specified in the error message are correct and correspond to the active settings in the system.
  Check if the document types involved are configured to use digital signatures.
  
  
  
  User Authorizations:
  
  Verify that the user encountering the error has the necessary authorizations to use digital signatures. This may involve checking roles and permissions in the user profile.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to digital signatures for any specific requirements or additional configuration steps that may be necessary.
  
  
  
  System Parameters:
  
  Check if there are any system parameters that need to be set or adjusted to enable digital signatures for the specified intervals.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Help Portal for documentation on digital signatures and their configuration in the context of financial transactions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.