How To Fix RDSV_FI_XX021 - Switching off digital signature generation is not legally permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_FI_XX - Regulatory Document and Signature Validation in FI

• Message number: 021

• Message text: Switching off digital signature generation is not legally permitted

What causes this issue?

You have switched off digital signature generation for a number range
interval for which signing has already started. The relevant law states
that you must not stop digitally signing documents that use a number
range interval for which digital signature generation has already
started.
If you need to change the parameters, create a new number range interval
and stop using this one. If you change the parameters, this can lead to
inconsistencies in the database.
SAP is not responsible for the impact of stopping digital signature
generation.

System Response

If you do not reverse the change, one of the following will apply:
The user will not be able to post documents with document types that use
deactivated number ranges.
The user will be able to post documents with this document type, but the
documents will not have digital signatures. It is not possible to create
digital signatures retroactively.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Switch digital signature generation back on.
Alternatively, create a new number range interval without digital
signature generation that you can use.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_FI_XX021 - Switching off digital signature generation is not legally permitted ?

  The SAP error message RDSV_FI_XX021 indicates that the system is attempting to switch off the generation of digital signatures, which is not permitted due to legal requirements. This error typically arises in the context of financial transactions or document processing where digital signatures are mandated for compliance with legal or regulatory standards.
  Cause:
  
  Configuration Settings: The system configuration may have been altered to disable digital signature generation, which is against legal requirements in certain jurisdictions.
  Document Type: The specific document type or transaction being processed may require a digital signature for validation and compliance.
  User Permissions: The user may not have the necessary permissions to enable digital signatures, or the system may be set up to restrict this functionality.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings in the SAP system related to digital signatures. Ensure that the settings are compliant with legal requirements and that digital signature generation is enabled.
  
  Navigate to the relevant configuration area (e.g., Financial Accounting settings) and verify the settings for digital signatures.
  
  
  
  Document Type Settings: Ensure that the document type being processed is configured to require a digital signature. This may involve checking the document type settings in the SAP system.
  
  
  User Roles and Permissions: Verify that the user has the appropriate roles and permissions to generate digital signatures. If necessary, adjust the user roles to grant the required permissions.
  
  
  Consult Legal Guidelines: If you are unsure about the legal requirements for digital signatures in your jurisdiction, consult with your legal or compliance department to ensure that your SAP configuration aligns with these requirements.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes or updates that may address this issue. SAP frequently releases updates and patches that may resolve known issues or provide additional guidance.
  
  
  Testing: After making the necessary changes, conduct tests to ensure that digital signature generation is functioning correctly and that the error message no longer appears.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring digital signatures and compliance requirements.
  Legal Compliance: Understand the legal implications of digital signatures in your region, as they can vary significantly between jurisdictions.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to SAP support for further assistance.