How To Fix RDSV_FI_XX025 - Switching digital signature generation back on is not legally permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: RDSV_FI_XX - Regulatory Document and Signature Validation in FI

• Message number: 025

• Message text: Switching digital signature generation back on is not legally permitted

What causes this issue?

You have switched digital signature generation back on for a number
range interval or a company code. Previously, digital signature
generation had been switched on and then switched off for this number
range interval or company code.
If digital signatures were created for this number range interval or
company code while it was switched on, the following applies:
It was not legally permitted to switch off digital signature generation.
The law states that you must not stop digitally signing documents that
use this number range interval.
If you switch digital signature generation back on, this may lead to
inconsistencies in the database and a gap in digital signatures for this
number range interval (that is, some documents that use the number range
interval will not have digital signatures).
SAP is not responsible for the impact of stopping digital signature
generation.
<ZU>Note:</>
The system detects the deactivation of a company code as a 'switch off'
(deletion from the digital signature customizing as relevant). The
switch back on for this company code is legally prohibited.

System Response

If you do not reverse the change, the user will be able to post
documents with this document type, but the documents will not have
digital signatures. This is not legally compliant. It is not possible to
create digital signatures retroactively.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

You have the following options:
If digital signature generation had already started for this number
range interval and documents were posted while digital signature
generation was switched off, reverse the change (that is, switch digital
signature generation off again).
Create a new number range interval for which digital signature
generation is switched on. Note that to avoid inconsistencies in the
database, you must use a different combination of leading document type
and series.
If no documents were posted for this number range interval while digital
signature generation was switched off, you can leave it switched on.
It is not possible to activate a company code again if it was
deactivated to generate digital signatures. You must create and use a
new company code.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDSV_FI_XX025 - Switching digital signature generation back on is not legally permitted ?

  The SAP error message RDSV_FI_XX025 indicates that the system is attempting to switch the digital signature generation back on, but this action is not legally permitted. This error typically arises in the context of electronic invoicing or document management where digital signatures are used to ensure the authenticity and integrity of documents.
  Cause:
  
  Legal Restrictions: In some jurisdictions, once a digital signature is applied to a document, it cannot be altered or re-enabled for the same document. This is often due to legal requirements that govern the use of digital signatures.
  Configuration Issues: The system may be incorrectly configured to allow the generation of digital signatures when it should not.
  Document Status: The document may already be in a state where further modifications (including the addition of digital signatures) are not allowed.
  
  Solution:
  
  Review Legal Requirements: Ensure that you are compliant with the legal requirements regarding digital signatures in your jurisdiction. If the law prohibits switching the digital signature back on, you will need to adhere to that.
  Check Configuration Settings: Review the configuration settings in your SAP system related to digital signatures. Ensure that the settings align with your business processes and legal requirements.
  Document Status Verification: Check the status of the document in question. If it has already been signed or finalized, you may need to create a new document or follow the appropriate process for handling signed documents.
  Consult SAP Documentation: Refer to SAP's official documentation or support resources for guidance on handling digital signatures and related error messages.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for assistance. They can provide insights specific to your system configuration and legal context.
  
  Related Information:
  
  Digital Signature Regulations: Familiarize yourself with the regulations governing digital signatures in your country or region, as these can vary significantly.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  By following these steps, you should be able to address the error message and ensure compliance with legal requirements regarding digital signatures in your SAP system.