How To Fix RDM_BBY308 - Variant &1 not allowed for bonus buy synced to promotion &2

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_BBY - Bonus Buy: Messages

• Message number: 308

• Message text: Variant &1 not allowed for bonus buy synced to promotion &2

What causes this issue?

Material &1 is of article category <ZH>01</> ( Variant ). For the
bonus buy synced to promotion &2, the variant prices are not
allowed. When transferring this material to the promotion as a line
item, system would have to determine its generic article and all its
variants. This is not desirable.
&SYSTEM_RESPONSE&,,
System issues an error and rejects the material.

How to fix this error?

Change the material or delete the item.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_BBY308 - Variant &1 not allowed for bonus buy synced to promotion &2 ?

  The SAP error message RDM_BBY308 indicates that there is an issue with a variant of a product that is not allowed for a bonus buy promotion. This error typically occurs in the context of promotions and pricing in SAP Retail or SAP S/4HANA environments.
  Cause:
  The error message is triggered when:
  
  A specific variant of a product (e.g., size, color) is not eligible for the bonus buy promotion.
  The promotion is set up in a way that restricts certain variants from being included.
  There may be configuration issues in the promotion setup or the variant assignment.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Promotion Configuration:
  
  Review the promotion settings in the SAP system to ensure that the variant in question is included in the promotion.
  Verify that the promotion is correctly set up to allow the specific variant.
  
  
  
  Review Variant Assignment:
  
  Ensure that the variant is correctly assigned to the promotion. If the variant is not meant to be part of the promotion, you may need to adjust the promotion criteria.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on setting up promotions and bonus buys. This can provide insights into any restrictions or requirements.
  
  
  
  Test with Different Variants:
  
  If possible, test the promotion with other variants to see if the issue is isolated to a specific variant or if it affects multiple variants.
  
  
  
  Check for Updates or Patches:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes related to promotions and variants.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed insights based on your specific configuration and setup.
  
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training Materials: Review any training materials or documentation related to promotions and bonus buys in your SAP system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.