How To Fix RDM_BBY311 - You cannot enter a total discount when using the 'OR' link category

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_BBY - Bonus Buy: Messages

• Message number: 311

• Message text: You cannot enter a total discount when using the 'OR' link category

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_BBY311 - You cannot enter a total discount when using the 'OR' link category ?

  The SAP error message RDM_BBY311 indicates that there is an issue with entering a total discount when using the 'OR' link category in the context of pricing conditions. This error typically arises in the Sales and Distribution (SD) module when trying to apply discounts in a way that is not allowed by the system's configuration.
  Cause:
  The error occurs because the 'OR' link category is used for conditions that are mutually exclusive. In this case, the system does not allow a total discount to be applied when conditions are linked with 'OR'. The 'OR' link means that only one of the conditions can be valid at a time, and applying a total discount would conflict with this logic.
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Change the Link Category: If possible, change the link category from 'OR' to 'AND' for the relevant pricing conditions. This allows multiple conditions to be valid simultaneously, which may enable the application of a total discount.
  
  
  Review Pricing Procedure: Check the pricing procedure assigned to the sales document. Ensure that the conditions are set up correctly and that the total discount is compatible with the other conditions.
  
  
  Adjust Condition Records: Review the condition records for the discounts and ensure that they are set up correctly. You may need to create separate condition records that do not conflict with the 'OR' link category.
  
  
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team to understand the specific configuration and business rules that apply to your pricing conditions.
  
  
  Custom Development: If the standard functionality does not meet your business requirements, consider discussing with your development team about potential custom solutions that can handle discounts in a way that aligns with your business logic.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling discounts in pricing conditions.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Training and Documentation: Ensure that users involved in pricing and discounting processes are trained on the implications of using different link categories in SAP.
  
  By following these steps, you should be able to address the RDM_BBY311 error and apply discounts appropriately in your SAP system.