How To Fix RDM_BBY311 - You cannot enter a total discount when using the 'OR' link category

RDM_BBY311 - Overview

• Message type: E = Error

• Message class: RDM_BBY - Bonus Buy: Messages

• Message number: 311

• Message text: You cannot enter a total discount when using the 'OR' link category

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_BBY311 - You cannot enter a total discount when using the 'OR' link category ?

  The SAP error message RDM_BBY311 indicates that there is an issue with entering a total discount when using the 'OR' link category in the context of pricing conditions. This error typically arises in the Sales and Distribution (SD) module when trying to apply discounts in a way that is not allowed by the system's configuration.
  
  Cause:
  The error occurs because the 'OR' link category is used for conditions that are mutually exclusive. In this case, the system does not allow a total discount to be applied when conditions are linked with 'OR'. The 'OR' link means that only one of the conditions can be valid at a time, and applying a total discount would conflict with this logic.
  
  Solution:
  To resolve this error, you can consider the following approaches:
  
  
  Change the Link Category: If possible, change the link category from 'OR' to 'AND' for the relevant pricing conditions. This allows multiple conditions to be valid