How To Fix RDM_BBY104 - Detailed display for bonus buy &1 is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_BBY - Bonus Buy: Messages

• Message number: 104

• Message text: Detailed display for bonus buy &1 is not possible

What causes this issue?

Detailed display of bonus buys here is intended exclusively for bonus
buys that have either been imported directly from the SAP DM System or
have been created as copies of such imported bonus buys.
However, this does not apply to the bonus buy that you have selected.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

For a detailed display of the selected bonus buy, you can use a
transaction of promotion processing, such as transaction <LB>WAK3</>, or
a transaction of bonus buy processing, such as transaction <LB>RDMBBY03
</>.

For a detailed display of the selected bonus buy, you can use a
transaction of promotion processing, such as transaction <LB>WAK3</>, or
a transaction of bonus buy processing, such as transaction <LB>VBK3</>.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_BBY104 - Detailed display for bonus buy &1 is not possible ?

  The SAP error message RDM_BBY104 indicates that a detailed display for a bonus buy promotion is not possible for the specified item. This error typically arises in the context of promotions and discounts in SAP Retail or SAP S/4HANA environments.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Missing Data: The system may not have the necessary data to display the bonus buy details. This could be due to missing configuration or incomplete master data for the promotion.
  
  
  Promotion Not Active: The bonus buy promotion may not be active or valid for the specified time period or conditions.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the details of the bonus buy promotion.
  
  
  Technical Issues: There could be a technical issue or bug in the system that prevents the display of the bonus buy details.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Promotion Configuration:
  
  Verify that the bonus buy promotion is correctly configured in the system.
  Ensure that all necessary data (e.g., start and end dates, conditions, and related items) is complete and accurate.
  
  
  
  Validate Promotion Status:
  
  Check if the promotion is currently active and valid for the item in question.
  Ensure that the promotion is applicable to the specific sales area or store.
  
  
  
  Review User Authorizations:
  
  Confirm that the user has the necessary authorizations to access and view bonus buy promotions.
  If needed, consult with your SAP security team to adjust user roles and permissions.
  
  
  
  Check for Technical Issues:
  
  If the above steps do not resolve the issue, consider checking for any known bugs or issues in the SAP system.
  Consult SAP Notes or reach out to SAP support for assistance if you suspect a technical problem.
  
  
  
  Testing:
  
  If changes are made, test the scenario again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring promotions and bonus buys.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.