How To Fix RDM_BBY102 - Promotion &1 does not exist in the database

SAP Error Message - Details

• Message type: E = Error

• Message class: RDM_BBY - Bonus Buy: Messages

• Message number: 102

• Message text: Promotion &1 does not exist in the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RDM_BBY102 - Promotion &1 does not exist in the database ?

  The SAP error message RDM_BBY102 indicates that a promotion (identified by the placeholder &1) does not exist in the database. This error typically occurs in the context of promotions or discounts in SAP Retail or SAP Customer Activity Repository (CAR) when trying to access or process a promotion that is not defined or has been deleted.
  Causes:
  
  Promotion Not Created: The promotion you are trying to access has not been created in the system.
  Promotion Deleted: The promotion may have been deleted or archived, making it unavailable for current transactions.
  Incorrect Promotion ID: The promotion ID you are using may be incorrect or misspelled.
  Data Synchronization Issues: If the promotion data is supposed to be synchronized from another system (like a CRM or external database), there may be issues with the data transfer.
  Authorization Issues: The user may not have the necessary permissions to view or access the promotion.
  
  Solutions:
  
  Verify Promotion ID: Check the promotion ID you are using to ensure it is correct. Look for any typos or formatting issues.
  Check Promotion Existence: Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., RDM_PROMOTION) to see if the promotion exists.
  Create or Restore Promotion: If the promotion does not exist, you may need to create it again or restore it if it was deleted.
  Data Synchronization: If the promotion is supposed to be synchronized from another system, check the synchronization process and logs for any errors.
  User Authorization: Ensure that the user has the necessary authorizations to access the promotion data. You may need to consult with your SAP security team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as RDM1 (for managing promotions) or SE16 (for database table access).
  SAP Notes: Check SAP Notes for any known issues or patches related to promotions in your version of SAP.
  Documentation: Review SAP documentation related to promotions and discounts to understand the configuration and management processes.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and context.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.