How To Fix RA371 - Reset only possible for data collection and auto-reaction methods


SAP Error Message - Details

  • Message type: E = Error

  • Message class: RA - Monitoring structure dialog message

  • Message number: 371

  • Message text: Reset only possible for data collection and auto-reaction methods

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message RA371 - Reset only possible for data collection and auto-reaction methods ?

    The SAP error message RA371, which states "Reset only possible for data collection and auto-reaction methods," typically occurs in the context of SAP's Revenue Accounting and Reporting (RAR) module. This error indicates that a reset operation is being attempted on a method that does not support it.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Incorrect Method Type: The reset operation is being attempted on a revenue recognition method that is not designed to support resets. Only certain methods, such as data collection and auto-reaction methods, allow for resets.
    2. Configuration Issues: There may be a misconfiguration in the revenue recognition methods or the settings related to the specific transaction or document being processed.
    3. Data Integrity Issues: There may be issues with the data integrity or the state of the document that is being processed, which prevents the reset from being executed.

    Solution:

    To resolve the RA371 error, consider the following steps:

    1. Check Method Type: Verify that the revenue recognition method you are trying to reset is indeed a data collection or auto-reaction method. If it is not, you will need to use a different approach or method that supports resets.

    2. Review Configuration:

      • Go to the configuration settings for revenue recognition methods in SAP and ensure that the method you are using is correctly configured.
      • Check the settings for the specific document or transaction to ensure that it aligns with the requirements for resets.
    3. Data Validation:

      • Ensure that the data associated with the transaction is complete and valid. Look for any inconsistencies or errors in the data that might be causing the reset operation to fail.
      • If necessary, perform data corrections or adjustments before attempting the reset again.
    4. Consult Documentation: Review SAP documentation or notes related to the specific revenue recognition methods you are using. There may be additional guidelines or restrictions that apply.

    5. Seek Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional insights or solutions based on your specific configuration and usage.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to revenue recognition and reporting, such as RAR-related transactions.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the RA371 error and implement an appropriate solution.

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