How To Fix RA370 - Runtime status and alerts reset

SAP Error Message - Details

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 370

• Message text: Runtime status and alerts reset

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message RA370 - Runtime status and alerts reset ?

  The SAP error message RA370, which indicates "Runtime status and alerts reset," typically occurs in the context of SAP's background processing or job scheduling. This message is often related to issues with the execution of background jobs or the status of the system's runtime environment.
  Cause:
  
  Job Termination: The error can occur if a background job has been terminated unexpectedly or has failed to complete successfully.
  Resource Issues: Insufficient system resources (like memory or CPU) can lead to job failures, causing the runtime status to reset.
  Configuration Issues: Incorrect configuration settings in the job scheduling or background processing environment can lead to this error.
  System Updates: Changes or updates to the SAP system or its components may lead to inconsistencies that trigger this error.
  Database Issues: Problems with the database connection or database performance can also lead to job failures.
  
  Solution:
  
  Check Job Logs: Review the job logs for any specific error messages or warnings that can provide more context about why the job failed.
  Resource Monitoring: Monitor system resources to ensure that there are enough CPU and memory available for background jobs to execute properly.
  Reconfigure Jobs: If the issue is related to job configuration, review and adjust the job settings as necessary.
  Restart Jobs: If a job has failed, you may need to restart it manually after addressing any underlying issues.
  System Health Check: Perform a health check of the SAP system to identify any potential issues with the database or application server.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SM37 (Job Monitoring) to check the status of background jobs and analyze their logs.
  System Logs: Use transaction codes like SM21 (System Log) to check for any system-wide issues that may be affecting job execution.
  Performance Monitoring: Tools like ST03N (Workload Analysis) can help analyze system performance and identify bottlenecks.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the RA370 error effectively.