How To Fix RA013 - Failed to determine alert data

RA013 - Overview

• Message type: E = Error

• Message class: RA - Monitoring structure dialog message

• Message number: 013

• Message text: Failed to determine alert data

What causes this issue?

There is no alert information for this monitoring object.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Open the basic monitor and check in "Self-check" whether there are any
communication problems.
In the case of monitoring objects that are on an application server,
log onto this server and repeat the action. In this way you can check
whether or not communication between the servers has been disturbed.

Error message extract from SAP system. Copyright SAP SE.

RA013 - Details

• The SAP error message RA013, which states "Failed to determine alert data," typically occurs in the context of SAP's alert management system, particularly when dealing with alerts related to the SAP Revenue Accounting and Reporting (RAR) module or similar functionalities. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.
  Causes of RA013 Error
  
  
  Missing Configuration: The alert management system may not be properly configured. This could include missing settings in the alert configuration or missing alert types.
  
  
  Data Issues: There may be issues with the underlying data that the alert is trying to access. This could include missing or incomplete data in the relevant tables.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the alert data, leading to a failure in retrieving the required information.
  
  
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to