How To Fix R9403 - General system error in BW server

SAP Error Message - Details

• Message type: E = Error

• Message class: R9 - Business Explorer

• Message number: 403

• Message text: General system error in BW server

What causes this issue?

An error occurred when calling up a component in the BW server.

System Response

The requested action could not be carried out.

How to fix this error?

Try to repeat the action, and see if the error occurs again. If the
error does recur, please contanct SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R9403 - General system error in BW server ?

  The SAP error message R9403, which indicates a "General system error in BW server," can be caused by various issues within the SAP BW (Business Warehouse) environment. Here are some common causes, potential solutions, and related information:
  Causes:
  
  System Resource Issues: Insufficient memory, CPU, or disk space on the BW server can lead to this error.
  Database Connection Problems: Issues with the database connection, such as timeouts or connectivity problems, can trigger this error.
  Transport Issues: Problems during the transport of objects or data can lead to inconsistencies in the BW system.
  Data Load Failures: Errors during data extraction, transformation, or loading (ETL) processes can cause this error.
  Configuration Errors: Incorrect settings in the BW configuration or in the InfoObjects, InfoProviders, or data sources can lead to this error.
  System Updates or Patches: Incompatibilities or bugs introduced by recent updates or patches can also be a cause.
  
  Solutions:
  
  Check System Resources: Monitor the server's memory, CPU, and disk usage. If resources are low, consider increasing them or optimizing existing processes.
  Review Logs: Check the BW and application server logs (transaction codes ST22 for dumps, SM21 for system logs, and SLG1 for application logs) for more detailed error messages that can provide insights into the issue.
  Database Connection: Verify the database connection settings and ensure that the database is up and running. Check for any network issues that might affect connectivity.
  Data Load Monitoring: Use transaction codes such as RSA1 (Data Warehousing Workbench) to monitor data loads and identify any failures or inconsistencies.
  Transport Management: If the error occurred after a transport, check the transport logs for errors and ensure that all objects were transported correctly.
  Configuration Review: Review the configuration of InfoProviders, InfoObjects, and data sources to ensure they are set up correctly.
  System Updates: If the issue started after a system update, check for known issues or patches from SAP that might address the problem.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address the specific error or provide guidance on troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Refer to the official SAP BW documentation for best practices in system configuration and maintenance.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.