How To Fix R7801 - InfoProvider &1 is locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: R7 - BW: Data basis

• Message number: 801

• Message text: InfoProvider &1 is locked by user &2

What causes this issue?

InfoProvider &V1& is locked by user &V2&.
You may be dealing with
an advanced DataStore object
a CompositeProvider
a field-based Provider
a DataStore object
an InfoCube
a MultiProvider
an InfoObject
an InfoSet
...
Since all of these object types are in a single namespace (for example,
you cannot have an InfoCube xyz and a DataStore object xyz at the same
time), the object is locked centrally under the term "InfoProvider".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can currently only display the object.
If you want to edit the object, close the transaction that is locked by
the specified user, and restart the function.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R7801 - InfoProvider &1 is locked by user &2 ?

  The SAP error message R7801 indicates that an InfoProvider (such as a DataStore Object, InfoCube, or other data structures used in SAP BW) is locked by a specific user. This typically occurs when a user is performing a data load or maintenance task, and the InfoProvider is locked to prevent other users from making changes simultaneously, which could lead to data inconsistencies.
  Cause:
  
  Ongoing Data Load: A data load process is currently running, and the InfoProvider is locked to ensure data integrity.
  Manual Locking: A user may have manually locked the InfoProvider for maintenance or administrative tasks.
  System Error: Sometimes, a system error or an unexpected termination of a process can leave an InfoProvider in a locked state.
  
  Solution:
  
  Wait for Completion: If a data load is in progress, wait for it to complete. You can check the status of the data load in the SAP BW process chain or monitor.
  Identify the Locking User: Use transaction code SM12 to view the locks in the system. You can filter by the user ID mentioned in the error message to see what processes are holding the lock.
  Release the Lock: If you determine that the lock is no longer needed (e.g., the user has logged off or the process has failed), you can manually release the lock from transaction SM12. Be cautious when doing this, as releasing locks can lead to data inconsistencies if the process is still running.
  Check for Errors: If the locking is due to a failed process, investigate the logs (e.g., in transaction SLG1 for application logs) to identify and resolve any underlying issues.
  Contact the User: If the locking user is available, contact them to understand why the lock is in place and whether it can be released.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SLG1: To check application logs for errors related to data loads.
  RSA1: To access the Data Warehousing Workbench for monitoring InfoProviders and data loads.
  
  
  Best Practices:
  
  Schedule data loads during off-peak hours to minimize locking issues.
  Implement proper monitoring and alerting for long-running processes to quickly identify and resolve locks.
  
  
  Documentation: Refer to SAP Help documentation for more details on managing locks and troubleshooting data load issues.
  
  By following these steps, you should be able to resolve the R7801 error and manage InfoProvider locks effectively.