How To Fix R7803 - InfoObject catalog &1 is locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: R7 - BW: Data basis

• Message number: 803

• Message text: InfoObject catalog &1 is locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message R7803 - InfoObject catalog &1 is locked by user &2 ?

  The SAP error message R7803 indicates that an InfoObject catalog is locked by a specific user. This typically occurs when a user is currently editing or has opened the InfoObject catalog, preventing other users from making changes or accessing it.
  Cause:
  
  User Lock: The InfoObject catalog is locked by a user who is currently editing it. This can happen if the user has not properly exited the editing mode or if the session is still active.
  System Error: Sometimes, a system error or crash can leave a lock on the InfoObject catalog.
  Long-running Processes: If a user is running a long process that involves the InfoObject catalog, it may remain locked until the process is completed.
  
  Solution:
  
  Identify the User: Check which user has locked the InfoObject catalog. You can do this by using transaction code SM12 to view the lock entries.
  Contact the User: If possible, contact the user who has the catalog locked and ask them to release it by exiting the editing mode or logging out.
  Release the Lock: If the user is unavailable or the session is unresponsive, you can manually release the lock using transaction code SM12. However, be cautious when doing this, as it may lead to data loss if the user is actively working on the catalog.
  Check for Background Jobs: If there are background jobs that might be holding the lock, check the job status using transaction code SM37 and ensure they are completed or terminated if necessary.
  System Restart: In extreme cases, if the lock cannot be released and is causing significant issues, a system restart may be required, but this should be a last resort and done with proper authorization and planning.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To check the status of background jobs.
  
  
  User Management: Ensure that users are trained on how to properly exit editing modes to avoid leaving locks on objects.
  System Monitoring: Regularly monitor system performance and user sessions to prevent locks from becoming a recurring issue.
  
  By following these steps, you should be able to resolve the R7803 error and regain access to the InfoObject catalog.