How To Fix R7799 - Internal error occurred when saving the log

SAP Error Message - Details

• Message type: E = Error

• Message class: R7 - BW: Data basis

• Message number: 799

• Message text: Internal error occurred when saving the log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R7799 - Internal error occurred when saving the log ?

  The SAP error message R7799, which states "Internal error occurred when saving the log," typically indicates that there is an issue with the logging mechanism in the SAP system. This error can arise due to various reasons, including:
  Causes:
  
  Database Issues: Problems with the database, such as connectivity issues, corruption, or insufficient space, can lead to this error.
  Authorization Problems: The user may not have the necessary authorizations to write logs.
  System Configuration: Incorrect configuration settings in the SAP system can lead to logging failures.
  Temporary System Glitches: Sometimes, temporary issues in the SAP application server or the database can cause this error.
  Transport Issues: If the error occurs during a transport operation, it may be related to issues with the transport directory or transport logs.
  
  Solutions:
  
  Check Database Status: Ensure that the database is up and running, and check for any errors in the database logs. Make sure there is enough space in the database.
  Review Authorizations: Verify that the user has the necessary authorizations to write logs. You may need to check the roles and profiles assigned to the user.
  System Configuration: Review the configuration settings related to logging in the SAP system. Ensure that they are set up correctly.
  Restart the Application Server: Sometimes, simply restarting the application server can resolve temporary glitches.
  Check SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Check Transport Directory: If the error occurs during a transport operation, check the transport directory for any issues or inconsistencies.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to gather more information about the error.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  System Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the R7799 error in your SAP system.