How To Fix R5515 - Only PO Box postal code or company postal code allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: R5 - Regional structure

• Message number: 515

• Message text: Only PO Box postal code or company postal code allowed

What causes this issue?

Only fill one of the two fields.
This check is always executed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R5515 - Only PO Box postal code or company postal code allowed ?

  The SAP error message R5515, "Only PO Box postal code or company postal code allowed," typically occurs when there is an issue with the postal code format or the type of postal code being used in a transaction. This error is often related to the address data in the vendor or customer master records, particularly when dealing with postal codes that are not aligned with the expected formats for PO Box addresses.
  Cause:
  
  Incorrect Postal Code Format: The postal code entered does not match the expected format for a PO Box or company address.
  Address Type Mismatch: The system is expecting a PO Box postal code but is receiving a standard street address postal code, or vice versa.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how postal codes are validated and processed.
  
  Solution:
  
  Check the Postal Code: Verify that the postal code entered is indeed a valid PO Box postal code or a company postal code. Ensure that it follows the correct format.
  Review Address Data: Go to the vendor or customer master record and check the address details. Make sure that the address type (PO Box or street address) matches the postal code being used.
  Update Configuration: If necessary, consult with your SAP administrator to review the configuration settings related to address validation. Adjustments may be needed to allow for the correct processing of postal codes.
  Use Correct Address Type: If you are entering a PO Box address, ensure that the address type is set correctly in the system. If it is a street address, make sure to use the appropriate postal code for that type.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on address formats and postal code requirements in your region.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling postal codes.
  User Manual: Review the user manual or training materials for your specific SAP module (e.g., MM, SD) to understand how address data is managed.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the R5515 error and ensure that postal codes are entered correctly in your SAP system.