How To Fix R11281 - Remote mail address &1 &2 already exists

R11281 - Overview

• Message type: E = Error

• Message class: R11 - Business Partner and BDT

• Message number: 281

• Message text: Remote mail address &1 &2 already exists

What causes this issue?

You have created a data record with a remote mail address that is
already contained in another data record of the same communication
type.
This means that it is not possible to unambiguously identify this data
record via the remote mail address.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

During direct input, state the number of the data record (
<LS>CONSNUMBER</>) in order to unambiguously identify this data record.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R11281 - Remote mail address &1 &2 already exists ?

  The SAP error message R11281 indicates that there is an attempt to create or register a remote mail address that already exists in the system. This typically occurs in the context of SAPconnect, which is used for sending emails from the SAP system.
  
  Cause:
  The error occurs when:
  
  You are trying to create a new remote mail address (e.g., an email address for a user or a distribution list) that is already registered in the system.
  There may be a duplicate entry in the configuration or user settings.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Entries:
  
  Go to transaction code SCOT (SAPconnect Administration).
  Navigate to the relevant section where remote mail addresses are configured.
  Search for the email address or remote mail address that you are trying to create to confirm that it already exists.
  
  
  
  Modify or Delete Existing Entry:
  
  If you find that the address already exists and is correct, you may not need to