How To Fix R11223 - User &1 of user &2 blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: R11 - Business Partner and BDT

• Message number: 223

• Message text: User &1 of user &2 blocked

What causes this issue?

Data for user &V1& can also be maintained using this business partner
transaction.
However this user is currently locked or maintained by user &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R11223 - User &1 of user &2 blocked ?

  The SAP error message R11223 indicates that a user (User &1) is blocked by another user (User &2). This typically occurs in scenarios where user accounts are managed with specific restrictions or when a user is trying to access a system or perform an action that is not permitted due to their account status.
  Cause:
  
  User Locking: The user (User &1) may have been explicitly locked by another user (User &2) or by an automated process due to multiple failed login attempts or security policies.
  Authorization Issues: The user may not have the necessary authorizations to perform the action they are attempting, leading to a block.
  System Configuration: Certain configurations in the SAP system may lead to user blocks based on specific criteria or rules set by the organization.
  
  Solution:
  
  
  Unlock the User: 
  
  The administrator (User &2) can unlock User &1 using transaction code SU01 (User Maintenance). 
  Navigate to the "Lock/Unlock" tab and unlock the user account.
  
  
  
  Check User Status: 
  
  Verify the status of User &1 to ensure that they are not locked due to other reasons (e.g., password expiration).
  
  
  
  Review Authorization: 
  
  Ensure that User &1 has the necessary authorizations to perform the required actions. This can be checked in transaction SU53 (Authorization Check) after the user attempts the action.
  
  
  
  Audit Logs: 
  
  Check the system logs or audit logs to understand why the user was blocked. This can provide insights into whether it was due to failed login attempts or other security policies.
  
  
  
  Consult Documentation: 
  
  Review any internal documentation or policies regarding user management and security to ensure compliance with organizational standards.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Authorization Check
  SM21: System Log
  SUIM: User Information System (for checking user roles and authorizations)
  
  
  
  User Management Best Practices:
  
  Regularly review user access and authorizations.
  Implement a process for handling locked accounts, including notifications to users and administrators.
  Educate users on password policies and the importance of secure access.
  
  
  
  If the issue persists after following these steps, it may be necessary to consult with SAP support or your organization's SAP Basis team for further investigation.