How To Fix R11216 - Internet user &1 already assigned to user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: R11 - Business Partner and BDT

• Message number: 216

• Message text: Internet user &1 already assigned to user &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R11216 - Internet user &1 already assigned to user &2 ?

  The SAP error message R11216, which states "Internet user &1 already assigned to user &2," typically occurs when there is an attempt to assign an Internet user (usually a user with access to SAP's Internet applications) to a user account that is already associated with another Internet user.
  Cause:
  This error arises when:
  
  You are trying to assign an Internet user ID that is already linked to a different SAP user.
  The system enforces a one-to-one relationship between Internet users and SAP users, meaning that each Internet user can only be assigned to one SAP user at a time.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Assignments:
  
  Use transaction code SU01 (User Maintenance) to check the user assignments.
  Look for the Internet user ID that you are trying to assign and see which SAP user it is currently assigned to.
  
  
  
  Reassign or Remove Existing Assignment:
  
  If the Internet user ID is already assigned to another user, you can either:
  
  Reassign the Internet user to the correct user by first removing it from the current user.
  If the current assignment is no longer needed, you can delete the existing assignment.
  
  
  
  
  
  Create a New Internet User:
  
  If the Internet user ID is required for a different user, consider creating a new Internet user ID that can be assigned to the desired SAP user.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for more details on user management and Internet user assignments.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU10: Mass User Maintenance (if you need to handle multiple users)
  
  
  
  User Management: Understanding how user roles and authorizations work in SAP can help prevent similar issues in the future.
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  
  
  By following these steps, you should be able to resolve the R11216 error and manage your Internet user assignments effectively.