How To Fix R11213 - Internet user for user &1 may not be intialized

SAP Error Message - Details

• Message type: E = Error

• Message class: R11 - Business Partner and BDT

• Message number: 213

• Message text: Internet user for user &1 may not be intialized

What causes this issue?

The Internet user of user &V1& for business partner &V2& is already
available in the database, and therefore may not be initialized.
If you want to delete the user or Internet user, then this is only
possible directly via the user administration.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R11213 - Internet user for user &1 may not be intialized ?

  The SAP error message R11213 indicates that there is an issue with the initialization of an Internet user in the SAP system. This error typically occurs when there is an attempt to initialize a user who is not properly set up as an Internet user or when the user does not meet the necessary criteria for initialization.
  Cause:
  
  User Type: The user in question may not be defined as an Internet user in the SAP system.
  Missing Configuration: The necessary configuration for Internet users may not be completed in the system.
  Authorization Issues: The user may lack the required authorizations to be initialized as an Internet user.
  User Status: The user might be locked or inactive, preventing initialization.
  
  Solution:
  
  
  Check User Type:
  
  Ensure that the user is defined as an Internet user. You can check this in transaction code SU01 (User Maintenance) by reviewing the user’s profile and settings.
  
  
  
  User Configuration:
  
  Verify that the user has been properly configured for Internet access. This includes checking the user’s roles and profiles to ensure they are set up for Internet usage.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations. You may need to assign appropriate roles that allow for Internet user initialization.
  
  
  
  User Status:
  
  Check the status of the user. If the user is locked or inactive, you will need to unlock or activate the user account.
  
  
  
  Review Logs:
  
  Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to Internet user management for any specific configurations or requirements that may be applicable.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU10: Mass User Maintenance
  SUIM: User Information System
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  
  User Management: Familiarize yourself with the user management processes in SAP, especially regarding Internet users, to prevent similar issues in the future.
  
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.