How To Fix R11165 - Relationship between partner &1 and &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: R11 - Business Partner and BDT

• Message number: 165

• Message text: Relationship between partner &1 and &2 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message R11165 - Relationship between partner &1 and &2 does not exist ?

  The SAP error message R11165, which states "Relationship between partner &1 and &2 does not exist," typically occurs in the context of partner functions in SAP, particularly when dealing with business partner relationships in modules like Sales and Distribution (SD) or Customer Relationship Management (CRM).
  Cause:
  This error indicates that the system is unable to find a defined relationship between the two specified partners (e.g., a customer and a vendor, or a customer and a sales representative). The relationship could be missing due to several reasons:
  
  Missing Configuration: The relationship between the two partners has not been set up in the system.
  Incorrect Partner Role: The partner roles assigned to the partners may not be compatible or correctly defined.
  Data Entry Error: There may be a typo or incorrect entry in the partner numbers.
  Inactive Relationships: The relationship might exist but is inactive or not valid for the current transaction.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Partner Configuration:
  
  Go to the transaction code BP (Business Partner) or VD03 (Display Customer) or XD03 (Display Customer - Company Code) depending on your context.
  Verify that the relationship between the two partners is correctly defined. You can check the "Relationships" tab in the business partner master data.
  
  
  
  Create or Update Relationship:
  
  If the relationship does not exist, you can create it using the transaction code BP or the relevant transaction for your partner type.
  Ensure that you assign the correct partner roles and that the relationship is active.
  
  
  
  Check Partner Roles:
  
  Ensure that the partner roles assigned to both partners are appropriate for the transaction you are trying to execute.
  
  
  
  Review Transaction Context:
  
  Make sure that the transaction you are trying to perform is valid for the partners involved. For example, if you are trying to create a sales order, ensure that the customer is set up correctly as a sales partner.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for setting up partner relationships to ensure compliance with business rules.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, VD01, VD02, VD03, XD01, XD02, XD03, etc.
  Business Partner Roles: Understand the different roles that can be assigned to business partners (e.g., customer, vendor, contact person) and their implications.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to identify and resolve the issue related to the R11165 error message in SAP.