How To Fix R11101 - For customers only


SAP Error Message - Details

  • Message type: E = Error

  • Message class: R11 - Business Partner and BDT

  • Message number: 101

  • Message text: For customers only

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message R11101 - For customers only ?

    The SAP error message R11101 ("For customers only") typically occurs in the context of sales and distribution (SD) or customer master data management. This error indicates that a certain operation or transaction is being attempted on a master record that is not designated for customers, or that the operation is restricted to customer-specific data.

    Cause:

    1. Incorrect Master Data: The master data being accessed or modified may not be set up as a customer record. For example, if you are trying to create a sales order or perform a transaction that requires customer data, but the record is set up as a vendor or general business partner.
    2. Transaction Type: The transaction you are trying to execute may only be applicable to customer records, and you are attempting to use it with a non-customer record.
    3. Configuration Issues: There may be configuration settings in the SAP system that restrict certain operations to customer-specific records.

    Solution:

    1. Check Master Data: Verify that the master data record you are working with is indeed a customer record. You can do this by checking the customer master data in the relevant transaction (e.g., transaction code XD03 for displaying customer master data).
    2. Correct Transaction: Ensure that you are using the correct transaction for the operation you are trying to perform. If the transaction is meant for customers only, make sure you are not using it with vendor or general business partner records.
    3. Review Configuration: If you have access to configuration settings, review the settings related to customer and vendor data to ensure that they are correctly set up. This may involve checking the relevant customizing settings in the SAP system.
    4. Consult Documentation: Refer to SAP documentation or help resources for more specific guidance related to the error message and the context in which it occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform operations on customer records.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the cause of the R11101 error and implement a solution to resolve it.

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