How To Fix R1839 - HCM integration active: Relat. cat. can only be displayed in this system

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 839

• Message text: HCM integration active: Relat. cat. can only be displayed in this system

What causes this issue?

Your system is linked with a higher-level HCM system.
Employee/employment data at business partner level is created through
the HCM synchronization.

System Response

The employment relationship cannot be created or changed.
Only data is displayed.

How to fix this error?

Maintain your employee/employment data in HCM.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message R1839 - HCM integration active: Relat. cat. can only be displayed in this system ?

  The SAP error message R1839, which states "HCM integration active: Relat. cat. can only be displayed in this system," typically occurs in the context of Human Capital Management (HCM) integration when there is an issue with the configuration or data consistency between different systems, particularly in a landscape involving multiple SAP systems (like an ERP and a SuccessFactors system).
  Cause:
  
  Integration Configuration: The error often arises when there is a misconfiguration in the integration settings between the SAP HCM system and other systems (like SuccessFactors).
  Data Consistency: There may be inconsistencies in the data related to relationship categories that are being referenced in the integration.
  System Landscape: The error can also occur if the system is trying to access relationship categories that are not available or not properly defined in the current system context.
  
  Solution:
  
  Check Configuration: Review the integration settings in the SAP HCM system. Ensure that the relationship categories are correctly defined and that the integration is set up properly.
  Data Validation: Validate the data in both the SAP HCM system and the target system (like SuccessFactors) to ensure that the relationship categories are consistent and correctly mapped.
  System Settings: If you are working in a multi-system landscape, ensure that the relevant relationship categories are available in the system you are currently using. You may need to replicate or configure these categories in the system where the error is occurring.
  Consult Documentation: Refer to SAP documentation or notes related to HCM integration for any specific instructions or updates that may address this error.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error details and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on HCM integration issues.
  Integration Tools: Familiarize yourself with the tools and methods used for HCM integration, such as SAP Cloud Platform Integration (CPI) or SAP Process Integration (PI).
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the R1839 error in your SAP HCM integration scenario.