How To Fix R1839 - HCM integration active: Relat. cat. can only be displayed in this system

R1839 - Overview

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 839

• Message text: HCM integration active: Relat. cat. can only be displayed in this system

What causes this issue?

Your system is linked with a higher-level HCM system.
Employee/employment data at business partner level is created through
the HCM synchronization.

System Response

The employment relationship cannot be created or changed.
Only data is displayed.

How to fix this error?

Maintain your employee/employment data in HCM.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

R1839 - Details

• The SAP error message R1839, which states "HCM integration active: Relat. cat. can only be displayed in this system," typically occurs in the context of Human Capital Management (HCM) integration when there is an issue with the configuration or data consistency between different systems, particularly in a landscape involving multiple SAP systems (like an ERP and a SuccessFactors system).
  
  Cause:
  
  Integration Configuration: The error often arises when there is a misconfiguration in the integration settings between the SAP HCM system and other systems (like SuccessFactors).
  Data Consistency: There may be inconsistencies in the data related to relationship categories that are being referenced in the integration.
  System Landscape: The error can also occur if the system is trying to access relationship categories that are not available or not properly defined in the current system context.
  
  
  Solution:
  
  Check Configuration: Review the integration settings in the SAP HCM system. Ensure that the relationship categories are correctly defined and that