How To Fix R1688 - Cannot create X.400 address because &1 &2 &3 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 688

• Message text: Cannot create X.400 address because &1 &2 &3 already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message R1688 - Cannot create X.400 address because &1 &2 &3 already exists ?

  The SAP error message R1688, which states "Cannot create X.400 address because &1 &2 &3 already exists," typically occurs when there is an attempt to create an X.400 address in the SAP system, but an address with the same parameters already exists. This can happen in various contexts, such as when configuring communication settings for SAP systems or when setting up new users or systems.
  Cause:
  The error is caused by a conflict in the address space. Specifically, it indicates that the X.400 address you are trying to create is already present in the system. The placeholders &1, &2, and &3 in the error message usually represent specific components of the address that are causing the conflict, such as the address type, the user ID, or other identifying information.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Existing Addresses: 
  
  Use transaction codes like SO10 (for SAPscript) or SOST (for sending messages) to check the existing X.400 addresses in the system.
  You can also use transaction SU01 to check user profiles and their associated addresses.
  
  
  
  Identify Duplicates: 
  
  Look for the specific address that is causing the conflict. The error message will provide details about the existing address that is causing the issue.
  
  
  
  Modify or Delete Existing Address: 
  
  If the existing address is no longer needed, you can delete it or modify it to free up the address space.
  If the address is still in use, consider using a different address for the new entry you are trying to create.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or help resources for more information on managing X.400 addresses and understanding the specific components of the address.
  
  
  
  Contact SAP Support: 
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and requirements.
  
  
  
  Related Information:
  
  X.400 Protocol: X.400 is a standard for electronic mail (email) that defines how messages are formatted and transmitted. It is often used in enterprise environments for secure and reliable messaging.
  Address Management: Proper management of addresses in SAP is crucial for ensuring that communications are routed correctly and that there are no conflicts.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing users and addresses, such as SU01 (User Maintenance), SO10 (Text Management), and SOST (Send Requests).
  
  By following these steps, you should be able to resolve the R1688 error and successfully manage X.400 addresses in your SAP system.