How To Fix R1628 - Cannot create Internet address because &1 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: R1 - Business Partner Messages from S_BUPA_GENERAL

• Message number: 628

• Message text: Cannot create Internet address because &1 already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message R1628 - Cannot create Internet address because &1 already exists ?

  The SAP error message R1628, which states "Cannot create Internet address because &1 already exists," typically occurs when you are trying to create a new internet address (such as an email address) in the SAP system, but the address you are attempting to create already exists in the system.
  
  Cause:
  
  Duplicate Entry: The most common cause of this error is that the internet address you are trying to create is already associated with another user or entity in the SAP system.
  Data Consistency: The system enforces data integrity and consistency, preventing the creation of duplicate internet addresses to avoid confusion and ensure proper communication.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Addresses:
  
  Use transaction codes like SU01 (User Maintenance) or BP (Business Partner) to search for the existing internet address.
  Look for the address in the relevant user or business partner records to confirm its existence.
  
  
  
  Modify Existing Entry:
  
  If the internet address already